Contact Us – StayCoup

Contact Us

We’re here to help you discover the perfect beauty products

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Have questions about our platform? Looking for specific product recommendations? Want to report an issue with a link? Or interested in partnership opportunities? We’re here to help!

Please Note: StayCoup is a beauty discovery platform. For questions about specific orders, shipping, returns, or product issues, please contact the retailer where you made your purchase directly.

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Email Us

staycoup@staycoup.com

Response Time

We typically respond within 24-48 hours

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Partnerships

For brand partnerships: staycoup@staycoup.com

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Frequently Asked Questions

How does StayCoup work?

StayCoup is a beauty discovery platform. We showcase products from various brands and retailers. When you click on a product you like, you’ll be directed to the official retailer’s website where you can make your purchase directly from them.

Do you sell products directly?

No, we don’t sell products directly. We help you discover and compare beauty products, then connect you with trusted retailers where you can purchase them. All transactions are handled by the respective brands or retailers.

I have an issue with my order. Can you help?

For order-related issues (shipping, returns, refunds, etc.), please contact the retailer where you made your purchase directly. Each retailer has their own customer service team to assist with orders placed on their site.

Are the products authentic?

We only partner with official brands and authorized retailers. When you click through from our site, you’re directed to legitimate sources where you can be confident you’re purchasing authentic products.

Does it cost extra to use StayCoup?

No! StayCoup is completely free to use. You pay the same prices as if you went directly to the retailer’s website. We earn a small commission from retailers when you make a purchase, but this doesn’t affect your price.

How do you choose which products to feature?

We feature products based on quality, popularity, customer reviews, and brand reputation. Our goal is to showcase the best beauty products available, helping you make informed decisions.

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Disclosure: StayCoup participates in various affiliate programs, which means we may earn commissions on purchases made through our links to retailer sites. This doesn’t affect the price you pay and helps us maintain our platform to bring you the best beauty discoveries.